Data Request
Request access, correction, or deletion of inquiry data linked to your contact details.
Last updated
This data request process was last updated on 30 May 2026.
How to request data help
Send your name and the email, phone, LINE, or other contact detail used in the inquiry so the record can be located.
What can be requested
You can request access, correction, deletion, or clarification about how inquiry data is used for follow-up.
Verification and response
A reasonable identity check may be needed before changing or deleting records. We aim to respond within 30 days where verification is possible.